Rutba Suite · Order management (OMS) & delivery software

Rutba Orders Available

The order hub where web, marketplace, and phone orders all land, to be picked, packed, dispatched, delivered, and returned, with a rider app for the last mile.

View on rutba.io ↗ Talk to us Download datasheet (PDF)

Requires Rutba Inventory, and reads the same records rather than keeping a second copy of them.

Orders rutba suite · suite

Family Rutba Suite Apps 4 From $8 Status Available

Every order, whatever channel it came from

Why Rutba Orders

Orders arrive from everywhere and get fulfilled in one place, so that place should not be three separate queues. Rutba Orders is channel-neutral by design: the storefront, a marketplace, and a sale taken by phone all create the same order, tracked through the same pipeline, down to the driver at the door.

Businesses selling through more than one channel

Operations running their own delivery fleet

Anyone handling returns at volume

What's inside

The apps Rutba Orders unlocks

One listing, 4 applications, all on the same customer record, catalog and books as the rest of the family.

Orders

The channel-neutral order hub: picking, packing, dispatch, invoicing, and returns.

Rider

The driver app: assigned runs, navigation, proof of delivery, and cash collected. Offers, deliveries and availability are kept when the signal drops.

Dispatch

The transport controller's board: consignments, parcels and stops, trips and manifests, carriers and rate cards, proof of delivery and cash reconciliation, and an exceptions queue.

Track

The delivery page your customer opens from a message: one consignment, no account, on a phone.

Capabilities

What you can do with it

One queue for web, marketplace, and phone orders, and a list of those not yet confirmed with the customer before they go out
Pick and pack workflows with stock reserved automatically
Delivery runs assigned to drivers, tracked stop by stop
Proof of delivery, and cash drops that accounts confirm in bulk
Returns that put stock back, with the refund recorded for accounts to pay
An order going to packing makes its own consignment, and one screen shows its whole delivery
Exchange visits: the new item delivered and the old one collected at one stop
Stock transfers travel as consignments, and delivery at the branch receives them
An exceptions queue for failed attempts, refusals, missed windows and cash that did not balance

Plans

Pricing

Indicative pricing as published on rutba.io, where subscriptions are managed and billed. Paying yearly takes 20% off. Talk to us for volume or migration terms.