Rutba Suite · CRM & sales pipeline software

Rutba CRM Available

Track leads from first contact to won or lost, keep every conversation attached to the customer it belongs to, and run your support desk off the same contact record your sales team uses.

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CRM rutba suite · suite

Family Rutba Suite Apps 4 From $9 Status Available

Every customer, every deal, one place

Why Rutba CRM

Most businesses lose deals in the gaps: a lead in someone's inbox, a quote in a spreadsheet, a complaint nobody connected to the account it came from. Rutba CRM keeps contacts, leads, orders, and support tickets on one customer record, so anyone who picks up the phone already knows the whole story.

B2B sales teams working a pipeline

Agencies and service firms quoting repeat clients

Any business that answers customer questions after the sale

What's inside

The apps Rutba CRM unlocks

One listing, 4 applications, all on the same customer record, catalog and books as the rest of the family.

CRM

Contacts, leads on a board by stage, logged calls and meetings, follow-ups and saved segments: the system of record for who your customers are.

Helpdesk

Your own customer service desk: tickets and threads, routing rules you can test before they go live, and SLAs that count business hours, all against the same customer record.

Customer Portal

A self-service window where your customers follow their orders stage by stage, message you about one, and ask to return the items they pick.

Marketplace

List on outside marketplaces or on another Rutba shop: catalog, price and stock pushed out, orders pulled in, and their status sent back.

Capabilities

What you can do with it

Leads captured from your website, on a board from New to Won with the value at each stage
Saved segments with a live preview and CSV export, ready to use as a campaign audience
One contact page: logged calls and meetings, mail filed against the contact, their tickets and their orders
Ticket queues with priorities, routing rules and business-hours SLAs
Internal notes that never reach the requester, and notices to the requester, the assignee and watchers
Self-service customer portal, no extra login to manage

Plans

Pricing

Indicative pricing as published on rutba.io, where subscriptions are managed and billed. Paying yearly takes 20% off. Talk to us for volume or migration terms.